We offer a 30 day money back guarantee (starting from the day you receive the oil painting), refunding the full value of the your item but not the shipping cost of returning the items to us.
Individual returns policies my apply on certain products - and if so will be stated in the product description.
If you are sending a return, please email us and request for a return number and then mail the goods back to us at the address below. We strongly recommend that you obtain a free "Certificate of Posting" from the Post Office or proof of dispatch by carrier, as we cannot accept responsibility for packages lost in transit. For peace of mind you might want to send the package recorded delivery. All items must be in perfect condition and in their original packaging.